Payment Options
My Health Plan
My Health Plan is not insurance, but can help manage health care cost for anyone without insurance coverage or for those with high deductibles.
Receive all the benefits of our My Virtual Clinic at no cost.
Receive special offers, priority phone check in, welcome gifts, and discounts on multiple services.
Never get a bill!
Individual & Family Plans
Individual
$150 per month
(Save 15% discount if paid annually)
Family
$150 for the first member
$50 for spouse
$25 each additional member
Copays
$0 Virtual Clinic
$30 Urgent Care Clinic
$250 Emergency Room Visit
Business Plans
Tailored Approach
My Health Plans for business are built and customized for each business dependent upon needs.
Contact us to set up a 30 minute assessment interview to determine your business discount!
Julie Moorhead
Patient Representative Manager
325-704-4470 | Extension 113
Julie@myerabilene.com
For Specific Billing Questions:
College Plans
Per Semester
$500
(Fall & Spring semesters only. Ask about our Summer program.)
Insurance Providers
We are open year round and 24/7 to assist with any emergencies that come up in life. We bill most major insurance providers and Tricare (Medicaid or Medicare ARE accepted).
Understanding your explanation of benefits (EOB) towards Urgent Care policies will help you understand what to expect when walking into My Urgent Care. We will be collecting your co-pay and then bill your insurance company post-treatment.
If you have any additional questions about insurance and billing, don’t hesitate to contact us.
Copays
$0 Virtual Clinic
$30 Urgent Care Clinic
$250 Emergency Room Visit
Discounts Available
DOT Physicals
New Hire Drug Screens
Workers Comp
Julie Moorhead
Patient Representative Manager
325-704-4470 | Extension 113
Julie@myerabilene.com
For Specific Billing Questions:
Billing FAQs
What Can I expect?
Two separate claims will be submitted to your insurance company; one claim for the facility (My Emergency Room 24/7) and one claim for physician services STC Emergency Physicians PA. Your insurance company will not be charged separately for radiology, pathology, or cardiology over reads as with hospital-based ER’s. These charges are included on your facility bill. Should you have any financial responsibility after your insurance company processes your claims, you will receive two statements: one for the amount you owe for the facility charges and the other for the amount you owe for the physician charges.
What is a deductible?
A deductible is the amount you must pay out of pocket for expenses before your insurance company will begin to cover your medical bills. Typically, your deductible starts over at the beginning of the calendar year and each family member must meet their own deductible.
Why am I receiving bills when I already paid my co-pay or co-insurance?
At the time of service, your ER co-pay and/or a portion of your deductible amount was collected. As a courtesy, we will file claims to your insurance carrier for your emergency room benefits. The balance due represents your remaining deductible, co-insurance, and, in some cases other non-covered services.
What is co-insurance?
Co-insurance is the amount of out-of-pocket you must pay for services rendered. For example, if your plan only covers 80% of the allowed amounts for services then you must pay the other 20%.
What are non-covered services?
Non-covered services are diagnostics and treatment services that are not covered under your insurance plan. In most instances, these denials of coverage are automatically appealed back to the insurance company for payment. You will receive statements only after the denial of an appeal or if the insurance company is unwilling to negotiate payment for allowed services.
How can I help?
Be familiar with your insurance benefits. Take the time to review your insurance policy. Find out if you have a deductible, co-insurance or anything else that may be your responsibility. This knowledge will help you to make educated decisions when seeking medical care.
More Insurance Information
The following notice has been posted in accordance with Texas House Bill 2041 and is hereby effective September 1, 2019
This facility is a licensed Freestanding Emergency Medical Care Facility.
This facility charges rates comparable to a hospital emergency room and may charge a facility fee.
The facility or physician providing medical care at the facility may be an out-of-network provider for the patient’s health benefit plan provider network.
The physician providing medical care at this facility may bill separately from the facility for the medical care provided to a patient.
This facility is an out-of-network provider for all health benefit plans.
Facility Charge Master